🧶 Privacy Policy

At Crochet Chest, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

📌 Information We Collect

When you visit or make a purchase from our store, we may collect the following information:

Personal Information

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details (processed securely via third-party providers)

Technical Information

  • IP address
  • Browser type
  • Device information
  • Pages visited on our website

🛒 How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your order
  • Provide customer support
  • Improve our website and shopping experience
  • Send updates, promotions, or offers (only if you opt in)

🔐 Payment Security

All payments are processed through secure third-party payment providers.
We do not store or have access to your full payment details.

🍪 Cookies

Our website uses cookies to:

  • Improve your browsing experience
  • Remember your preferences
  • Analyze website traffic

You can disable cookies in your browser settings at any time.

🤝 Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only when necessary, such as:

  • Shipping carriers (to deliver your order)
  • Payment processors
  • Website analytics services

📧 Email Communication

If you subscribe to our newsletter, we may send you:

  • Order updates
  • Promotions and offers
  • New product announcements

You can unsubscribe at any time using the link in our emails.

🧒 Children’s Privacy

Our website is not intended for children under 13.
We do not knowingly collect personal information from children.

⚖️ Your Rights (USA Customers)

Depending on your state (including California), you may have the right to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Opt out of marketing communications

To make a request, contact us using the details below.

🔒 Data Protection

We take appropriate security measures to protect your personal information, including:

  • Secure servers
  • Encrypted transactions
  • Limited access to data

🔄 Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.

📩 Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]
We typically respond within 24 hours.

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